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DC Power Jack Repair

Symptoms of a damaged DC power jack

  • Laptop only operates when you hold the DC power plug in a certain direction.
  • Laptop only runs on battery power (no power is getting through the DC jack).
  • No power or lights
  • Laptop will not charge the battery when plugged into an AC outlet.
  • The laptop switches from AC power to battery power intermittently.
  • Suddenly shuts off.
  • DC jack feels loose.
  • Sparks when you insert the power plug into the DC jack.

To Fix or Not to Fix

Some service centers do not want to handle these problems. Many will tell you the machine is not repairable or you will need to replace the motherboard. These quotes usually run from $250 to as much as $800. PCTech Denver provides flat rate services for this repair; most cases include the part. Our trained staff can replace the jack on your existing motherboard to save you both time and money! Contact PCTech Denver if you are experiencing any symptoms of a broken or loose DC power jack on your laptop.

Caution

If you have a loose DC power jack, it is extremely important to get it fixed promptly. Continuous movement of the jack to get power only causes power surges and arcs onto your motherboard. This will eventually cause the motherboard to fail and possibly other component damage. We recommend that once you determine that a DC jack repair is needed, turn the laptop off and contact us to have it repaired.