VTech is designed for businesses with less than 10 employees that have less than 2 issues a month. The subscription pays for itself after the 10th hour of service over a 12month period. The $75 level 1 and $90 level 2 support rates continue for the remainder of the subscription and saving you enormously from the standard technician hourly rates.
The benefits of being a VTech Premium member are below:
Hourly Rates: